Dell Company is looking for Enterprise Tech Supp Analyst.
Qualifications: B.E/ B.Tech with min 1 year Technical/ Customer Support Experience and overall 5+ years. Creative problem solving skills and dedication to seek problem resolution. Have the ability to work independently and also as a team to resolve problems. Good customer-relation skills and the ability to communicate intelligently and efficiently.
Required Experience and Skills: Good knowledge of TCP/ IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP), DHCP, DNS, RDP, PCoIP. Wireshark, Firewall, Pocket Cloud, TCX, INI Parameters, Client Information, Firmware Updates, Troubleshooting, Installation and Initial Configuration, Install Drivers, Diagnostics.
Location: Chennai.
Notification & Online Application
Qualifications: B.E/ B.Tech with min 1 year Technical/ Customer Support Experience and overall 5+ years. Creative problem solving skills and dedication to seek problem resolution. Have the ability to work independently and also as a team to resolve problems. Good customer-relation skills and the ability to communicate intelligently and efficiently.
Required Experience and Skills: Good knowledge of TCP/ IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP), DHCP, DNS, RDP, PCoIP. Wireshark, Firewall, Pocket Cloud, TCX, INI Parameters, Client Information, Firmware Updates, Troubleshooting, Installation and Initial Configuration, Install Drivers, Diagnostics.
Location: Chennai.
Notification & Online Application
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