Sr. Service Desk Administrator
Qualification: Any IT Graduate/Graduate
Experience: Minimum 2 years of Service desk support or helpdesk support or Network Support.
Job Description:
- Provides technical support/service desk ticket resolution
- Provides loaner laptop/remote machine maintenance and issuance. Sets up and issues laptops for new remote users
- Monitors patch levels of local and remote machines. Contacts users and works with them to perform necessary updates
- Facilitates employee department transfers, setup and workstation moves
- Updates all asset management systems. Maintains Ghost Image and provides Mac support
- Maintains printers and copiers
- Completes workstation maintenance
- Provides backup as required
- Assists with regular tape backups as needed
- Provides end user related phone/voice mail system administration
- Completes other assignments or projects as assigned
Location: Ahmedabad
For more details, please visit: snl.hrmdirect.com/employment/job-opening.php?req=218922&&#jo
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